Data protection, privacy and cookies

Privacy Policy

The purpose of this privacy policy is to outline how we collect, use and protect information collected via this website. Please read this policy carefully and contact us if you have any queries. If you have any queries, comments, complaints or issues regarding this privacy policy please use the contact form.

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

To report any bugs with the Paediatric Critical Care in Practice website, please use the contact form

What information do we collect, and when do we collect this information?

We collect the following information as part of the registration process for use within the website:

  • Title
  • First name
  • Surname
  • Primary contact email address (also used for username)
  • Secondary contact email address (optional)
  • NHS Trust name
  • Hospital name
  • Profession
  • Role
  • Grade
  • Specialty

We store information relating to participation, to include answers to all questions, level of progression through the learning modules, clicks on all content and final assessment scores.

What is the user data being used for?

The registration information collected is used as part of the verification process undertaken at hospital level when users register to use the website.

Data will be used within the Healthy London Partnership to track participation rates on the learning modules. This data is not anonymised and is attributed to you according to the profile data we have. Participation data may be shared with the associated hospital/NHS Trust with which the user has their profile linked to (in an anonymised format). We may use the information we collect from you to improve the website in order to better serve you.

How will user data be stored and remain secure? 

All data is stored (all clear text) in a secure, encrypted and password protected database only accessible in L33 office locations. L33 are a third party development company. The database is secured by Internet Protocol and all data is sent by Secure Socket Layer (SSL), a security technology for establishing an encrypted link between a server and a client.

How will we ensure user data is not shared without consent?

By confirming your registration to use the Paediatric Critical Care in Practice website you are agreeing for your data to be used by the Healthy London Partnership and third party providers only stated in this policy. 

Data Protection

In the performance of our duties under this agreement, we agree to comply with the provisions and principles of the General Data Protection Regulation (GDPR) and UK data protection legislation.

What happens if a user wants their user data deleted?

If you want your user data to be deleted you can request this by using the contact form. We can obfuscate personal data making it unidentifiable. We cannot however entirely delete the user record as we need to keep the associated data relating to participation; however that would become anonymised and therefore not reportable against an individual user.

Use of cookies

A cookie is a small data file that is sent to your computer or other electronic devices from a website and is stored on your device's hard drive when you visit that website. There are different types of cookies which are used to do different things. These include letting you navigate between different pages on a website efficiently, remembering preferences you have given and helping us to identify ways to improve your overall site experience. Others are used to provide you with advertising which is more tailored to your interests or to measure the number of site visits and the most popular pages users visit. Cookies cannot be used to identify you personally.

Generally, there are two different types of browser cookie, session cookies which are stored in the computer's memory during a user's browsing session and are automatically deleted from your computer when the browser is closed or the session is deemed to have ended; and persistent cookies which are stored on the user's computer and are not deleted when the browser is closed. Persistent cookies can be used to retain user preferences for a particular website, allowing those preferences to be used in future browsing sessions.

We and our partners may store cookies in your browser.

We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

How to control and delete cookies

We do not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website you can do this through your browser settings. The 'help' function within your browser should tell you how. Alternatively, you may wish to visit which contains comprehensive information on how to control and delete cookies.

Please be aware that restricting cookies may impact on the functionality of our website. If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. To opt out of our third party providers collecting any data regarding your interaction on our website, please refer to their websites for further information.

Third-party disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties unless we provide you with advance notice via this privacy policy. Please note, this does not include website hosting partners and server administrators who assist us in operating our website, conducting our business, or serving our users who are all required to keep any information they receive as confidential.

We may release information when we are required to do so in order to comply with the law, enforce our site policies, or protect ours or other people's legal rights, property or safety.

The third-party providers referenced in this section are listed below.

Third-party providers

We receive services from the following providers:

  • Google (Google Analytics, Demographics and Interests Reporting, DoubleClick Platform Integration, Google Website Optimiser, Google Tag Manager)
  • Brickwall/L33 (developers of Paediatric Critical Care in Practice)

Third party links

We do not include or offer third party products or services on our website.

Changes to our policy

Any modifications or updates to this privacy policy will be announced and listed here in advance of coming into force. We currently do not, and will never in the future sell or exchange your personally identifiable information without requesting your explicit consent first.